“Steve and Cara are the ultimate team. They provide an excellent, affordable, and timely service that can not be beat. Their integrity and passion to provide the ultimate customer experience is greatly valued and their trustworthy and honest approach make you feel like one of the family from the moment you walk through their doors. I won’t go anywhere else but Meraki Mechanical for all my vehicle needs.”
"Anyone travelling through Cranbrook BC area (maybe on the way to the show in Vancouver!) and in need of some VW mechanical help should check out Meraki Mechanical. Brand new shop in Cranbrook and one of the only ones that will help you out with an old VDub. Great service, great prices, and great people!"
“While on my way to a funeral 8 hrs away I started out only to notice a lot of steam coming out from under my hood. I pulled over and a lovely young woman pulled over to see if my daughter and I were ok. Although not able to help us as she left she put out on FB that there was a woman in need pulled over just outside of Cranbrook. In less than 20 mins Steve and Cara pull up beside me and take over. They fill me up with water and follow me as I limp my car back to their shop which was not open may I add, it was Sunday. Within 40 mins they had tracked down the part I needed and fixed my car. I was so overwhelmed and beyond grateful and when I motioned toward the office to go pay Cara says "nope you get on the road, this one is on us". Needless to say I have been handing their cards out like mad and will be a customer for as long as I own a piece of crap car which in the Kootenays I assume will be forever. 10 stars fyi this is a 100% true story”
My in laws vehicle recently went to crap...with Christmas right around the corner and neither my mother in law or father in law can work due to father in law being on disability and mother in law has to take care of her special needs child 24/7. Christmas was around the corner and a van was seeing out of the question but they need a vehicle to transport them and their 4 young kids. Cara found a cheaper reliable van for us and is giving them time to pay it off and doing all the repairs for no cost!! This was truly the best Christmas gift my in laws could have received!! We need more people like Cara and Steve!! Highly recommend!!
Took my RAV in bad oil leak, its been a week and not a single drip of oil. Sold me only what I needed, friendly service, I will be going back to this shop for future repairs.
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